| Dedicated ODC Model | Shared ODC Model |
| Built for a single customer (small or Large). | Shared Model (for multiple customers). |
| Deliver a Variety of Projects, can scale for large volumes. | Deliver larger volume of similar projects, can deliver variety. |
| Deploy Talent within the dedicated team for delivering service. | Deploy best talent for delivering service. |
| Multiskilling | Multiskilling with specialization. |
| Re-usability of specs, components etc for that customer. | Greater scope of reuse of specs, components, artifacts across several customers in an organization. |
| Customized solutions. | Generic Solutions & Mass Production. |
| Tools, Processes, Templates and Methodologies are client specific and non-standardized. | Standard Operating Procedures for lifecycle phases in Shared ODC. Best practices shared across clients. |
| Security through Physical means. | Security through Virtual Tools. |
Business Benefits of Shared ODC
Ø Business users
• 10 -15% reduction in cycle time from demand to delivery
• cost reduction over traditional offshore model
• Reduced management & process overheads
• Increased customer satisfaction due to
– Benefits of specialization
– Minimal hand-offs
– Repeatable performance
Ø Information technology
· Infrastructure
• Infrastructure standardization and optimization
Ø Information systems
• Higher reusability of components & frameworks
• increase in productivity
• Knowledge re-use across business units